Privacy Policy
Last updated: September 27, 2026
FNF Roofing Inc. ("FNF," "we," "us") operates fnfroofinginc.com. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website and to the calls, texts, and emails you have with our offices in Florida, Arizona, New Mexico, and Colorado.
1. Information We Collect
Information you give us. When you fill out a form, call, text, or email us, we may collect your name, phone number, email address, property address, state, project details, photos you send, and anything else you choose to share. If you apply for a job, we collect the information in your application or resume.
Information collected automatically. When you visit our website, we and our service providers may collect basic technical information such as your IP address, browser and device type, pages you view, the site that referred you, and tags in the link you used (for example, ?source=) that tell us how you found us. This is done with cookies and similar technologies.
2. How We Use Your Information
- To respond to your requests, schedule inspections, and provide estimates
- To perform, document, and warranty our work
- To send appointment reminders, follow-ups, and service updates, including by text message if you agree
- To improve our website, services, and marketing
- To review job applications
- To meet legal requirements and protect our customers, employees, and business
3. Text Messages (SMS)
If you check the SMS consent box on our forms, you agree to receive text messages from FNF Roofing Inc. about appointment reminders, follow-ups, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help, or call (352) 509-3277. Consent to receive texts is not a condition of any purchase. Carriers are not liable for delayed or undelivered messages.
We do not sell, rent, or share your mobile phone number or text message consent with third parties or affiliates for their marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that help us deliver our own messages to you.
4. How We Share Information
We do not sell your personal information. We share it only as needed:
- With service providers that help us run our business, such as website hosting, email, texting, scheduling, and analytics tools
- With your insurance company, adjuster, or mortgage company, only when you ask us to or authorize it for your project
- With material suppliers and manufacturers when needed to order materials or register a warranty
- When required by law, or to protect our rights, property, or safety
- As part of a merger, sale, or transfer of our business
5. Cookies, Analytics & Third-Party Tools
We use Google Analytics to understand how visitors use our website. Our forms are protected by Google reCAPTCHA, which is subject to the Google Privacy Policy and Terms of Service. Some pages include embedded Google Maps and YouTube videos, which may set their own cookies. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google's browser add-on.
6. How Long We Keep Information
We keep information for as long as we need it for the purposes above, including warranty, tax, and business record-keeping.
7. Security
We use reasonable safeguards to protect your information, but no website or transmission is 100% secure. Please do not send sensitive information such as Social Security numbers or bank or card numbers through our website forms.
8. Your Choices
- You can ask us to access, correct, or delete your personal information by contacting us below. Some records we are required to keep.
- You can opt out of text messages at any time by replying STOP.
- You can unsubscribe from marketing emails using the link in the email or by contacting us.
9. Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
10. Other Websites
Our website may link to other sites, such as Google, Facebook, or manufacturer websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this policy from time to time. The "Last updated" date above shows when it was last changed.
12. Contact Us
Questions or requests about your information:
FNF Roofing Inc.
2922 NE 23rd St, Ocala, FL 34470
Phone: (833) 399-4005
Email: office@fnfroofers.com